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>> WHO WE ARE

Do your training challenges seem insurmountable? Are you facing killer deadlines? Does your content change from moment to moment? Are you being asked to do more and more with less and less? Let Micro Training Associates help you!

With more than 24 years of experience, our expert team of training professionals is ready to tackle the most complex challenges and deliver winning results. Whether you need instructor-led training, e-learning, or blended solutions, we have the skills you need. If you have a project in mind, please contact us for a free, no obligation telephone consultation!

   
>> SERVICE QUEST CUSTOMER SERVICE CD

Looking for top-quality, off-the-shelf training for customer service or call center Reps? Look no further! Micro Training Associates “Service Quest” customer service training CD provides 8 hours of highly entertaining, engaging and effective training on everything you need to turn raw recruits into polished pros

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>> FEATURED PROJECT
BellSouth selected Micro Training Associates to develop training for 8,500 Sales and Service Associates on a new billing application. Click on the thumbnail to learn about the challenges in this project and how the Micro Training Associates team met them.

For more information on representative projects we’ve completed over the years, visit our portfolio.

 
 
 
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